Returns Policy
Conditions for Return:
- Returned items must be in new, unused condition.
- Items must include all original tags and be in their original packaging.
- We require a receipt or proof of purchase to process a return.
- Items marked as "final sale" cannot be returned.
Return Process:
- To start a return, please email us at [[email protected]] with your order number and the
- reason for the return.
- We will respond with instructions and a prepaid return shipping label, if applicable.
- If you are responsible for shipping costs, please send the item back to [303 Burger Street Pretoria North]
Refunds:
- Once we receive and inspect the item, we will process your return.
- Please allow up to [7] business days for the refund to be processed after we receive the item.
- Refunds will be issued to the original method of payment.
- Alternatively, you may request a store credit or an exchange.
